2020 Agenda

This masterclass has been approved for 6 CPD hours by HRPA

8:00 am

Registration and breakfast

8:55 am

Conference welcome remarks 

Moe Poirier

Founding Partner, Shift Facilitation

9:00 am

Opening Keynote: Creating a Proactive Learning Culture in Your Organization

Organizations with strong learning cultures are more productive, innovative and profitable and with learning and career development opportunities being increasingly valued by employees, it’s also an essential component for fostering employee engagement and attracting and retaining top talent. However, in today’s busy work environments, many individuals focus on other aspects of their roles, leaving learning and development to languish at the bottom of their priority list. In this session, we will discuss key strategies for cultivating a strong learning culture within your organization.

  • Engaging the executive team to set the tone for a learning culture
  • Understanding and responding to the changing nature of work
  • Embracing and implementing the use of technology
  • Reward and recognition strategies linked to learning
  • Developing knowledge and information sharing as part of workplace culture

Magdy Karam

Chief Learning Officer, Microsoft Canada

9:40 am

Learning & Development: A Neuroscience Approach to Human Capital

From onboarding to long-term growth, the way individuals think and feel within their position predicts how they behave within the workplace. As we innovate learning and development best practices, brain differences between genders reveals an exciting approach to advancing human capital across all fields.

Andrea Carter

CEO & Founder, Wealthy Woman Warrior for Corporate Women

10:20 am

Networking coffee break

11:00 am

Leading in a Disruptive Era: Preparing Leaders for Tomorrow

From workplace culture and productivity, to profitability and your company’s bottom line, leadership practices matter. In today’s fast changing business world, developing the right leadership skills to meet the challenges of the 21st century is critical to your organization’s success. During this engaging session, we will discuss:

  • Evaluating the bottom-line impact of strategic and operational leadership skills
  • What will future organizations need from their executive teams?
  • Creating and maintaining an effective leadership development curriculum in a fast-paced work environment
  • Bringing creativity and innovation to life
  • Developing the next generation of leader

Annabella Tamburro

Assistant Vice President, Executive and Leadership Development, TD

11:30 am

Creating Strong Middle Managers and Supervisors

Execution of L&D programs and strategies often takes place at the mid-level and supervisory level. While L&D teams develop these programs, it is the line managers, supervisors, and middle managers who can really make things happen. How can we make sure that middle managers are aligned, coached and trained to succeed?  

  • Which L&D programs can best cultivate human and soft skills in managers and supervisors? 
  • How to coach leaders and managers to build their emotional intelligence and empathy 
  • Proven learning and development strategies that help leaders and managers to become thoughtful, authentic and inclusive


Mark Thompson

President & Chief Engagement Officer, McKinley Solutions


David Burleigh

Leadership Effectiveness Coach,

Ian Daley

Host of the New Leader Podcast; Former Director, L&D, Novo Nordisk 

12:10 pm

Networking lunch

1:10 pm

Curating Engaging Content: What’s Most Relevant Today?

As business needs change quickly and constantly, employees are required to quickly learn, implement and keep up with the change of pace. Yet, 75 percent of organizations are still reaching employees in an outdated and ineffective fashion. To stay ahead of this, future-focused organizations must implement content curation as a key L&D strategy. In this session, we will discuss:

  • Strategies to aggerate meaningful content to enhance your existing learning strategy
  • Customizing and contextualizing the learning experience by identifying the most relevant information for a select audience
  • Creating learning recommendation across multiple platforms for non-linear career paths
  • Enabling employees to be recognized and rewarded for their contribution and learning achievements


Moe Poirier

Founding Partner, Shift Facilitation


Kieran Murphy

National Director, Learning & Professional Development, RSM Canada

Ian Daley

Host of the New Leader Podcast; Former Director, L&D, Novo Nordisk 

Stephanie MacNeil

Change Leader, Walmart Canada

1:50 pm

Leveraging Machine Learning and Artificial Intelligence for Learning Programs

As machine learning and AI is sweeping across various businesses and industries, learning and development is also affected. L&D has to stay abreast of the latest approaches and methodologies of AI and incorporate it into learning strategies efficiently. During this session, we’ll cover:

  • Developing the skills to understand and apply AI to learning programs
  • Understanding the data collected to develop key insights and drive business value
  • Using the latest AI technology and techniques to drive learning performance
  • Creating customized learning initiatives using AI-driven analysis
  • Practical tips for selecting AI solutions that deliver ROI

Nicole Jensen

Vice President, Learning & Development, CI Investments

2:20 pm

Networking coffee break

2:50 pm

Learning Beyond the Classroom: Micro & Mobile Learning

With our fast-paced lifestyles, telecommuters and employees spread across multiple offices globally, classroom learning is fast becoming an outdated model. The capability of mobile learning to bridge this gap makes it the easiest way to modernise staff training, whilst also facilitating the use of microlearning as part of an L&D strategy. In this session we will discuss:

  • Strategies for adopting micro and mobile learning that is scalable and agile
  • Using mobile platforms to build creative content
  • Understanding measuring tools, technologies and techniques to capture learner’s digital journeys
  • Building a microlearning strategy to target critical employee skill sets and meet business priorities

Carol Leaman

CEO, Axonify

Alan Richardson

Vice President, Learning & Development, RBC

3:20 pm

Delivering Content Through Personalized Learning

Technology is leading us to the truly personal learning environment, however it’s still up to L&D to deliver the right mix of learning types to meet individual needs. During this session we will discuss how to adequately integrate personalized learning into L&D programs.

  • Understanding an actionable vision of personalized, role-based learning while remaining cost-effective
  • Selecting the right technology to support a personalized learning program
  • Establishing a competency framework within a L&D strategy

Helen Peng

Vice President, Talent Acquisition and Development, Sun Life Financial

3:50 pm

Closing Keynote: The Future Starts Now

Advances in automation, big data and the Internet of Things are changing how we work and redefining the skills required for success. Building future-focused skills is no longer a “nice-to-have”; it’s a business imperative. Learning & Development plays a critical role in this transformation – and to drive real results, we need to start by transforming ourselves.

In this session, Gina Jeneroux, Chief Learning Officer at BMO Financial Group, will share insights on the future of work and learning, and the bold steps BMO is taking to reimagine learning and skills for the future.

Gina Jeneroux

Chief Learning Officer, BMO Financial Group 

4:30 pm

Conference concludes

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